Shiny Force hasn’t shipped my order for weeks, how can I get my refund?

Xolvie
Xolvie Resolution Specialist March 18, 11:16 am

If Shiny Force hasn’t shipped your order for weeks, you should act quickly to cancel it and recover your money:

Check your order status and gather proof first;

• Log into your account
• Take screenshots of:
– Order confirmation
– Payment receipt
– Order status

Contact Shiny Force support immediately;

• Use their website, Instagram, or WhatsApp
• Send a clear message including:
– Your order number
– Payment details
– Screenshot showing no shipment

• Ask:
“Cancel my order and issue a full refund due to non-shipment”

Open a dispute through your payment method;

• Contact your bank / credit card / PayPal
• Select reason: “item not received”
• Upload all your evidence

If Shiny Force continues to ignore you, share your experience or file a complaint on Xolvie to escalate the issue.

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