Shiny Force Has Not Issued My Refund for a Canceled Order

About two weeks ago, I purchased a clothing item from the Shiny Force website. My order was canceled because the product was reportedly out of stock, and I was informed that I would receive a refund. I was told that the $25 payment would be credited to my account within seven days at the latest.

However, nine days have passed since the stated deadline, and I still have not received any refund. I was not provided with an order number or tracking number, so I am unable to properly monitor the status of the refund.

I am requesting that the $25 I paid be refunded to my account immediately. I also expect Shiny Force to review its order cancellation and refund procedures to prevent other customers from experiencing the same problem.