I placed a clothing order with SHEIN on January 31, 2026, under order number GSH15820700NQ63. However, the order was never delivered to me.
When I contacted SHEIN customer service, I was informed that my order had been hijacked. Despite this information, SHEIN did not offer any solution, such as a refund or a replacement, and I have been left without the items that I paid for.
Since I never received my order due to circumstances completely outside my control, I find it unacceptable that no action has been taken to resolve this issue.
I kindly request a full refund for order number GSH15820700NQ63 as soon as possible, since the goods I paid for were never delivered to me.
On January 22, 2026, I placed an order on Shein containing three items. The order number is GSO153453001A14, and it was delivered to me on January 28, 2026. However, when the package arrived, I discovered that only one of the three items in my order had been shipped, and two items were missing. The ...
On September 16, 2025, I purchased one dress and two pairs of earrings from SHEIN under the order number GSO13528700MBY8. I paid a total of ₺1,639 using my bank debit card, and the payment was successfully confirmed. However, although the app shows my order as “delivered,” I never received the produ...
On November 19, I placed an order on Shein with the number GSO1QT632000W5C and paid $26. After waiting a long time for the delivery, I received a message saying, “Your package has arrived at the destination branch.” While I was expecting the final delivery—without any issues—this time I suddenly saw...
I am writing regarding two pairs of shoes and one dress I purchased from SHEIN, for which I have been waiting for a credit/refund since January, and have still not received my money back. The relevant orders are Order No. GSU1TE02M000MP5 for the shoes and Order No. GSU1TE02M000MP6 for the dress, pai...
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