I placed an order with Shein, but it's been 27 days, and I still haven't received my items. The expected delivery date has already passed by 2 days. The last update I received was on August 15, and since then, I haven't gotten any further notifications or updates. To make matters worse, when I placed my order, the customs fee was 30%, but due to the delayed delivery, it has now increased to 60%. The new total amount is far beyond what I initially agreed to pay, and I am unable to cancel my order.
I am requesting that Shein address this issue and cancel my order immediately due to these complications. It is incredibly frustrating to deal with delays and unexpected charges, and I hope Shein will not reject my request to cancel the order. Please resolve this matter promptly and relieve me of this unnecessary burden.
I placed an order on Shein, and it’s been stuck for over a week with no movement. The tracking status has shown the same update this entire time: “Arrived at airport.” But nothing has changed since then. There have been no updates, no progress, and no delivery, which is incredibly frustrating. I’m ...
I placed an order and promptly canceled it prior to it being shipped. I was told that the refund would be processed within 30 minutes. However, even though Shein's account shows a "refund issued" status, I have yet to receive any payment. I submitted the refund request after canceling the order, bu...
I placed an order on Shein, but since the total amount of my three separate packages exceeded 30€, I wasn't able to receive them from customs. Not only was I unable to collect the packages, but Shein still hasn't refunded me the money. It's incredibly frustrating that I can't even contact them by ph...
It has been about 10 days since I placed my order on Shein with the tracking number GS01QY01NN007FYE, and it still hasn’t arrived. Due to this delay—and because I find the $46 I paid for only three items quite high—I want to cancel this order and receive a full refund. Although I’ve tried to contac...
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