I placed an order on Shein, but since the total amount of my three separate packages exceeded 30€, I wasn't able to receive them from customs. Not only was I unable to collect the packages, but Shein still hasn't refunded me the money. It's incredibly frustrating that I can't even contact them by phone, and I'm stuck waiting with no resolution. I urgently request that Shein processes my refund as soon as possible. This delay is unacceptable, and I expect a prompt response to this issue.
I made a purchase on Shein, but my package has not arrived, and I haven't received a refund either. This situation is completely unacceptable. I have no idea who to contact or how to resolve this issue. I spent my money expecting the products to be delivered on time, but instead, I am left frustrat...
It’s been over a month since Shein took more than ₺20,000 from me, and I still haven’t received my products or a refund! There’s no way to contact anyone—no phone number, no response at all. This is incredibly frustrating, and I feel completely helpless. I demand that Shein either refund my money im...
I placed an order with Shein, but it's been 27 days, and I still haven't received my items. The expected delivery date has already passed by 2 days. The last update I received was on August 15, and since then, I haven't gotten any further notifications or updates. To make matters worse, when I place...
My Shein package arrived in Turkey on September 19, but it’s been four days, and it still hasn’t cleared customs. The total cost, including shipping, is over €30, and I’m concerned that it’s stuck in customs. If my order has been held up, I want my items returned immediately. I’m ready to provide an...
I placed an order and promptly canceled it prior to it being shipped. I was told that the refund would be processed within 30 minutes. However, even though Shein's account shows a "refund issued" status, I have yet to receive any payment. I submitted the refund request after canceling the order, bu...
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