I Face Delayed Delivery on Shein Slaydiva T-Shirt Order Despite Payment

On July 22, 2025, I placed an order on Shein for a Slaydiva brand t-shirt (Order No: GSO1CB16A0022D6). At checkout, the estimated delivery date was clearly stated as between August 6 and August 16, 2025. However, as of today—four days past the latest delivery date—my order status still shows “undelivered item pending sender’s instruction”, and I have not received the package.

I contacted Shein customer service regarding this issue, but the only response I received was to “keep waiting,” with no explanation or resolution provided. My delivery address is Bursa Nilüfer Üçevler Mahallesi Üçgül 220. Sokak No:6 Daire:1, and I paid ₺586.83 by credit card at the time of purchase.

This delay has caused unnecessary inconvenience, and I expect my order to be delivered immediately. I request that Shein resolve this issue without further delay and ensure customers are provided with timely updates in the future.