I Paid ₺39.90 for Scannero Daily Service but They Charged ₺990 Without My Permission

I signed up for Scannero’s daily phone-location service and paid the advertised fee of ₺39.90, expecting a simple, low-cost trial. However, three days later I discovered that Scannero withdrew ₺990 from my account without my knowledge or consent. I never agreed to this larger charge, and seeing my balance drained so abruptly feels like a blatant bait-and-switch. I feel angry and betrayed because I trusted the service’s transparent pricing and never authorized any additional fees.

When I tried to contact customer support, I found no clear way to reach a responsible representative, and my attempts to resolve the issue went unanswered. This unauthorized withdrawal is unacceptable. I demand that Scannero immediately cancel any pending charges, refund the full ₺990, and confirm in writing that my subscription or trial is fully canceled. They must clarify their billing practices and provide a reliable support channel so other users won’t face hidden fees. If Scannero fails to act quickly, I will escalate this through consumer protection agencies and share my experience publicly to warn others. Please address this now and restore my money and trust.