I bought a Samsung Vc07r302mvr/TR model Dust Bagless Vacuum Cleaner on 1.9.2022. The product started to fail in the first month, and when I examined it left and right, I found a slit in the hidden area of the cap. I took it to the technical service on 1.11.2022. They said that we can change it because we are in the first 3 months. When I asked if this could not be a user error, there was a tear in the title, and if there was a chronic problem with this model, they said it was the best-selling model and there was no chronic problem, and they immediately gave a new title. Today, 29.3.2023, the new title is torn from the same place and does not pull a broom. If I go to the service, they will probably ask for a fee. But believe me, it is a sheltered area that you cannot reach and tear if you want. What should I do now? I chose Samsung and regretted it.
My Samsung VC07R302MVP/TR bagless vacuum cleaner, like many reviews I’ve read, had incredibly strong suction in the first few months—almost powerful enough to lift an entire carpet. Now, it barely picks up a single thread, no matter how much I try. This seems to be a common issue with this model, co...
I purchased a Samsung Jet VS9000 cordless vacuum in late 2020. In December 2023, I brought it to the service center due to a malfunction, handing over the vacuum, battery, and dustbin together. When I received the device back, it seemed to be working. But shortly afterward, I received a call from th...
I purchased the Samsung VR3MB77312K robot vacuum on September 3, 2024, and from the very first week, it has been giving me constant problems. It was clear early on that the device was defective, so I took it to the service center and explained that under consumer protection laws, I’m entitled to a r...
On September 9, 2024, I bought the Samsung Bespoke AI Complete VS25C9754QG/TR Rechargeable Vertical Vacuum Cleaner, and after only 19 days of using it, the plastic piece that holds the small wheel on the active double brush head broke while I was cleaning. I contacted Samsung Customer Service, and t...
The Samsung Brand Dryer (DV90M5000QW/AH), which I bought at bnb Teknoloji (Samsung Kashmir AVM) in September 2021, has been making noise due to vibration from the filter cover since the day it was purchased. Until today, a service has been sent to my house for checking by Samsung many times (at leas...
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