I'm encountering a frustrating issue with my Samsung television, specifically model number UE55NU7300U. Initially, there was a blackout on the right side of the screen, but it didn't stop there. The problem seemed to shift, with the darkness moving towards the center of the screen. It's apparent that this issue is not an isolated incident, as I've come across numerous individuals facing the same problem. It's concerning that Samsung might consider charging for a problem that appears to be a manufacturing defect. This situation demands immediate attention and resolution by Samsung. As a loyal customer, I expect a reliable and high-quality product, and I believe that this issue should be addressed promptly without any additional cost on my end.
Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests related to our products and services through the contact us section on www.samsung.com and our call center at 4447711. Best regards, Samsung Electronics Turkey www.samsung.com
My Samsung TU8500 series 55-inch television, which I purchased two years ago, broke down shortly after the warranty period expired. When I visited the authorized service center, I was informed that the repair would cost an unreasonably high fee. During my research, I discovered that this television ...
I started experiencing a panel malfunction on my Samsung UE55TU800U television. The same issue had occurred once before, but at that time the device fixed itself, so I did not request service. For about 15 days now, the panel malfunction has returned and this time it has become permanent. When I res...
I bought the Samsung 50DU7200 LED TV, expecting high quality from a well-known brand. However, in less than three months, the screen started flickering and going black randomly. I paid a considerable amount of money, yet I am already dealing with issues that should not happen with a new TV. This is...
I'm writing to express my anger and dissatisfaction with the recent lack of customer service I received from Samsung. I bought the Samsung 55Q80B TV last week and had it professionally installed. The technical service reported four dead pixels (black dots) on the panel during the installation proces...
Back in 2022, I purchased a Samsung UE 58tu7000 model 4K Crystal panel TV. I chose Samsung because I genuinely believed it was a quality brand that would last for years without issues. However, it turns out this specific model suffers from a chronic panel defect, and countless other consumers are ex...
Comments