Hi, I bought the Samsung brand TV in 2019. The image of my television, which I love to use, is gone, I think, its LEDs are burnt out. I have given fault information to your authorized service with the tracking number 4268295622. I am a disabled cancer patient, my only entertainment is TV, no one has called today. The life of these televisions is so short. Please I need your urgent help. Cekmekoy Service was interested and no one called. How long is the life of the LED TV? I used the TV I used before in working condition for 15 years and there was no malfunction. Thanks...
About 3 years ago, I bought a Samsung LED UE43TU7100UXTK model 43" TV. In the 3rd year, large black spots appeared on the screen because the LEDs were broken. I took a photo and sent it to Technical Support. Knowing that the LEDs were burnt, they sent a service person to check and charged 500 TL in ...
On June 23, 2016, I purchased a Samsung UE50KU7000U LED TV. When the LEDs burned out on September 4, 2018, I had to pay for the repair. Exactly one year and four days later, the LEDs failed again. The authorized service came on September 8, 2019, and I had to pay for another replacement. This year, ...
I purchased my Samsung UE60AU8000UXTK model television from Samsung’s official website in November 2021 for approximately ₺14,000. Ten days ago, the screen completely lost its display. I chose Samsung expecting a long-lasting and high-quality product, but experiencing such a serious malfunction afte...
Dear Samsung Customer Service, in 2019, I purchased a Samsung 49RU7100 satellite receiver Smart TV from hepsiburada.com. Over time, the left side of the screen has progressively darkened, and this issue has worsened to the point where the screen is now unusable. From my research, it appears that LED...
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