Samsung S21 FE Locked Itself – Asking for Unknown PIN, No Support

March 04, 1:10 pm
8

My Samsung S21 FE suddenly locked itself while charging and is now asking for a PIN code that I never set. To make matters worse, the OK button is inactive, so I can’t even try to troubleshoot it. I contacted Samsung customer support, and instead of providing a real solution, they told me I need to bring the device to a service center along with the invoice, box, and charger. I don’t have access to these items at the moment, so now I’m stuck with a phone I can’t use at all. This is unacceptable—why did my phone randomly lock, and why isn’t there an easy way to fix this? Samsung, I need urgent support to unlock my device!

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Samsung Smart Phone Started Asking For Non-existent Pin Code

Abdulkadir
July 02, 2023 7:19 pm
20

I Experience Overheating, Freezing, and Battery Drain on My Samsung S21 FE

Berfin
July 27, 12:09 am
15

Samsung Service Overcharged Me for Unnecessary Galaxy A21S Repairs

Zeynep
February 16, 2023 8:30 am
27

Samsung S21 FE Overheating During Calls and Social Media Use

Ayşegül
September 19, 2024 7:11 pm
4
Report a Similar Issue