I highly discourage buying Samsung home appliances. My refrigerator, which has a 10-year compressor warranty, is currently having its second compressor replaced. After conducting some online research, it came to my attention that a significant number of individuals have encountered problems with the cooling system of this particular model. Clearly, there is a problem with this model, and I fully expect the company to provide me with a replacement. However, I'm shocked that I'm being asked to pay ₺6500 during this replacement process. Is it my fault that the compressor failed? Can you help me with this issue? I assure you, I will strongly assert my rights, and this will have a negative impact on your brand. I am disappointed with my decision to go with Samsung for all my home appliances.
I recently experienced a major disappointment with my Samsung RT46K600S8 refrigerator, which came with a 10-year warranty. After just 5 years of use, the cooling system failed, so I called the service center for assistance. They confirmed that it was a manufacturing issue and not our fault, assuring...
I contacted Samsung Authorized Service, they came and checked the refrigerator, detecting that the compressor was faulty. They mentioned there was oil inside and gave a price of ₺8800, also stating that the card might need to be replaced, with an additional cost of ₺11800-₺12000. Since the device wa...
The compressor of my RF85 model refrigerator, which I purchased from Samsung 6 years ago, broke down. The service team came three times and informed me that they would replace the refrigerator. They said the replacement would be with the RF71 model and took an upfront payment of ₺51,500 from me. How...
The freezer compartment of my 7.5-year-old Samsung refrigerator stopped cooling. The service team came and said there was a gas leak. They took it to the workshop and said four parts needed to be replaced—one would be covered under the 10-year motor warranty, but the other three would cost ₺8,400. A...
Comments