I bought a Samsung 50TU8500 model television, and it developed a problem after the initial 2-year warranty expired. I purchased this TV from Media Markt with an extended warranty. When I contacted the service center, they shocked me by labeling my television "totaled" and refusing to replace it. I received no response despite requesting a replacement. This experience has made me feel completely victimized. Despite the fact that the TV was not heavily used and broke down unexpectedly after its original warranty expired, it severely harmed my perception of Samsung as a company. They should stand behind their products, particularly when it comes to post-warranty issues. I implore them to reconsider their stance and provide the assistance I am due.
I purchased my Samsung UE58TU7000 TV about 4.5 years ago from Media Markt Emaar. Despite such a short usage period, the television developed a serious panel failure and display problem. Since August 30, 2025, the TV has been completely unusable — the screen no longer works, and the device will not p...
I’m writing this to inform those considering purchasing a Samsung TV about the issue I’ve experienced. We purchased a Samsung 58TU7000 TV on November 11, 2020. Close to the end of the 2-year warranty, the panel malfunctioned and was replaced under warranty. However, on December 1, 2024, the panel fa...
My Samsung TU8500 series 55-inch television, which I purchased two years ago, broke down shortly after the warranty period expired. When I visited the authorized service center, I was informed that the repair would cost an unreasonably high fee. During my research, I discovered that this television ...
About 2.5 years ago, I purchased the Samsung Frame 65” TV (model QE65LS03AAUXTK SS66) from Media Markt. It was a premium, feature-packed product that I paid a significant amount for, expecting long-term reliability. But out of nowhere, while watching TV, the screen went completely black—no picture, ...
I bought a Samsung Q70T 65" TV from Media Markt-Levent on February 11, 2021. Unfortunately, the TV broke down on March 11, 2023, exactly one month after the warranty had expired. The screen went blank, and I was left with a useless device. I had made a warranty extension when I bought it, but the co...
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