We installed our Samsung UE50AU8000 TV, which we purchased on June 30, 2022, in December 2023. After just 8-9 months of use, the TV suddenly stopped turning on yesterday, despite being connected to a smart plug. When I contacted the service team, I was informed that the warranty period was two years, starting from the date of purchase, meaning it has already expired. It's incredibly disappointing that a trusted brand like Samsung, for which we spent thousands of ₺, only lasted 8-9 months. I hope Samsung's authorized service will resolve this issue. It seems these problems are becoming chronic, and the brand should stand behind the products it sells. Samsung Turkey, please address this.
SAMSUNG TV Warranty Has Expired 4 Months Later Our Samsung 58AU7000 58" television, which we purchased on December 20, 2020, began to turn off and back on its own on April 10, 2023, immediately after the warranty period expired. We made a service record right away. The service examined the product a...
As a customer who purchased a Samsung television (model 50tu8000) on February 2, 2021, we can say that our experience with the company has been less than satisfactory. The TV worked fine until the warranty period expired, at which point it began to turn on and off erratically, eventually refusing to...
I bought a Samsung UE55TU8500UXTK TV from Vatan Bilgisayar on 22.07.2021. Yesterday, it started turning off and on by itself, getting stuck on the screen displaying "Smart TV by Tizen" with flickering text, while the remote control's light flashes. Ironically, this malfunction occurs just 8 months a...
In 2020, I bought a UE50TU8000UXTK model television. Its warranty will be up in December 2022. Only 7 days ago, the television began shutting down and...
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