My Samsung UE50AU8000 TV Stopped Working After 8 Months of Use

My Samsung UE50AU8000 TV Stopped Working After 8 Months of Use
August 22, 2024 12:01 AM50

We installed our Samsung UE50AU8000 TV, which we purchased on June 30, 2022, in December 2023. After just 8-9 months of use, the TV suddenly stopped turning on yesterday, despite being connected to a smart plug. When I contacted the service team, I was informed that the warranty period was two years, starting from the date of purchase, meaning it has already expired. It's incredibly disappointing that a trusted brand like Samsung, for which we spent thousands of ₺, only lasted 8-9 months. I hope Samsung's authorized service will resolve this issue. It seems these problems are becoming chronic, and the brand should stand behind the products it sells. Samsung Turkey, please address this.

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