I’m Exhausted by My Faulty Samsung Washing Machine and Poor Customer Support

I purchased a washing machine, and unfortunately, the control board burned out just five months later. Once the control board was swapped out, the machine ceased to boil water, prompting the replacement of the heating element. After three months, the door seal suddenly broke, and it appears that there is now a problem with the drum. I'm exhausted from always having to request assistance. Even with these substitutions, it fails to effectively clean or properly boil the water. Even if you purchase a lower-quality brand, they may provide a replacement option. However, Samsung does not offer this service. The service has declined to provide a replacement. I'll give customer service one final call to inquire about the replacement part they plan to provide this time. I'm tired of constantly reaching out for assistance. Being a housewife would make it easier, but as working individuals, we need to be present when the service arrives. Can you provide more information about the nature of this company? The product has some issues, but they refuse to provide a replacement. Instead, they consistently offer excuses to modify different components. If that's true, I should have just purchased a refurbished or second-hand machine. It would have been a better option than this. Avoid purchasing Samsung appliances as they do not provide replacement options, leaving you with a faulty product. If all else fails, I will reach out to customer service, but it is crucial to do so before the warranty expires. It's frustrating how this activity can be such a burden and add unnecessary pressure for individuals with busy schedules.