I Had Warranty Issues Every Time I Sent Products In, Aftersales Service Not Happening
Don't ever, ever buy any product of Samsung, friends. You will have problems with the warranty. I bought a Samsung Level U2 headset, I sent it to the warranty. They say that there is no repair, they do not send a new product, they pay the invoice amount. It was 750 TL when I bought the product. Now I bought a Samsung hood for 2500 TL, the product was defective during installation. I had the same problem there, I don't understand how the product you buy is not in stock. They have stock when they send it to dealers, but not when it comes to you. When you ask for the product you sent back, they don't return it either, they say it was destroyed. Although I did not ask for a fee from the service, they wrote in the records that I asked for a fee for the product. I asked for the product to be repaired or a new one to be sent. There is Mr. Hasan at the solution center, he calls you to solve problems, but he has memorized sentences, they are stereotyped, he constantly quotes them. He doesn't solve problems, he creates problems. In short, if you don't want a headache, don't buy any product from Samsung, don't throw your money away.


