I purchased my 65-inch Samsung QN90B TV in December 2022. The device suddenly malfunctioned without any external impact — the screen keeps flickering on and off. I am the sole user of the TV, and since I live at a different address, it has been used only occasionally. It is quite disappointing and surprising that such a serious issue occurred in less than three years and with such limited use. When I contacted the authorized service, I was informed that the problem was with the panel, and the replacement cost would be almost equivalent to the price of a new TV. After doing some research online, I found that many other users have experienced similar issues. I chose Samsung because I trusted the brand and paid above the average price for a high-quality product. Therefore, I find it unfair that the product has failed in this way and that such a high repair cost is being requested. I kindly ask for this issue to be resolved and for assistance with the repair of my television. I expect the brand to stand behind its product in a situation like this. If contacted, I can also provide the service report and a video showing the issue. Thank you.
I purchased my Samsung UE50TU8000U 125 cm TV on February 22, 2021, and before it even completed one year, it developed a panel malfunction. I called the service under warranty, but instead of replacing the product with a new one, they replaced the panel with one imported from abroad. At that time, n...
In May 2022, I purchased a Samsung 65QN800A 8K 65” TV from 'Vatan Bilgisayar', pushing my budget to the limit because I love watching movies and care deeply about image quality. I used the TV for just 20 months without any issues until a panel failure occurred shortly before the warranty expired. Sa...
I purchased my Samsung 65Q80BA TV on August 22, 2022, and just recently, on September 5, 2025, the screen failed completely. When I turned it on, there was sound but no picture. A Samsung service technician inspected it and explained that the LED panel had burned out and the mainboard also needed re...
Good day. My Samsung QE50Q60TAU TV began having issues with the image on the screen flickering on and off on January 16th, 2023, three weeks after the warranty period expired. When I contacted the authorized service, they said it could be a problem with the screen panel or LEDs and demanded a repair...
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