I purchased my Salomon X Ultra 4 GTX shoes about two years ago from an online store. For the past five months, the upper and side parts of the shoes have been coming apart and tearing. I still have the invoice for the product, and although I called the numbers listed on it many times, I could not reach anyone and received no response. I have not been able to get clear information about the warranty status; I was only sent the invoice online. I paid ₺4,769.47 for the shoes. This is the first time I have experienced such an issue, and I request that the brand either replace or repair the shoes.
I purchased a pair of Salomon Supercross 4 GTX shoes from The North Face store at Ankara Optimum Mall. I’ve used the shoes for only about 20 days, but despite such short and careful use, the stitches on the side of the shoes started to come apart. The issue is becoming more noticeable with every wea...
In March 2024, I purchased Salomon Ultra 4 model shoes from Olympic Sports for ₺6,900. I only wore them two days a week, and the heel lining on these shoes ripped within a week. I sent them for review, but I was told it wasn't a manufacturing defect. I didn't want to bother with it at the time, but ...
In March 2024, I purchased a pair of Salomon Ultra 4 shoes from Olimpiyat Spor for ₺6,900. I wore them only two days a week, under normal conditions. However, within the first week, the heel lining started to tear. I sent the shoes in for inspection, but the response I received was, “Not a manufactu...
I purchased a pair of Salomon SUPERCROSS 4 GTX shoes on December 18, 2024, and in less than four months, they’ve already started to fall apart. The right shoe has opened up around the ankle, there’s a tear on the inner side of the left shoe, and the left shoelace was defective from the start. These...
On 05/04/2024, I purchased a pair of Salomon Speedcross 4 GTX shoes from Athletic Zone. After just five months of light use (about once or twice per week), the inner heel support on the right shoe tore, and there’s noticeable wear on the left shoe as well. I sent the shoes to Athletic Zone for inspe...
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