I bought a pair of Salomon shoes, and despite hardly using them, both heels started tearing within less than two months. I sent them for inspection under warranty, but the request was denied, claiming there was no manufacturing defect. It’s frustrating that Salomon won’t offer a repair or replacement, even though I insisted. Now, I’m told I can’t submit another request because the claim was rejected. This lack of support is disappointing.
I purchased a pair of Salomon athletic shoes, expecting durability given their high price and the two-year warranty. However, within less than a year, the shoes began to tear. I submitted the shoes for inspection, but Salomon rejected my claim, refusing to acknowledge the defect. This is incredibly ...
I purchased a pair of Salomon shoes in December 2023, expecting high quality and durability. After only five months of normal use, the left shoe developed a tear on the upper part (as shown in the attached photo). Despite the shoes being under a two-year warranty, I returned them to the store on Aug...
I purchased a pair of Salomon shoes expecting high quality and durability, but within just 2 months, a visible collapse occurred in the toe area—right where the big toe sits. I immediately sent the shoes in for a warranty evaluation, fully expecting a replacement or repair. Instead, after waiting an...
I purchased a pair of Salomon shoes 5 months ago, and after only a few uses, the inner lining began to tear and wear down. When I sent them in for warranty, I was told it was not a manufacturing defect and was classified as "user error," so they were returned to me without repair. I find this respo...
I purchased Salomon Alphacross 5 shoes, and within a year, both shoes tore in the same spot on the upper section. They haven’t been exposed to any sharp objects, so there’s no chance this damage was from external factors. I sent them in for inspection, but the claim was denied without a clear explan...
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