Royal Match Suddenly Banned My Account During Purchase

Hakan
Royal Match
15

In Royal Match, the main account linked to my Google account was suddenly closed about four hours ago while I was trying to purchase the Royal Pass. I am effectively banned from the game. Not only did the purchase fail, but my existing collection has been reset to zero. I also cannot join any team right now and continuously receive connection errors. My player ID number is 2**6.

I tried to report the issue through the in-game help section, but the help/support section appears to have been completely removed, so I have no way to get assistance. I cannot properly access my account, nor can I complete any purchases.

I am requesting that my account be reopened, that my collection and in-game progress be fully restored, and that the connection and purchase issues be resolved. I also ask that this situation be thoroughly investigated and that I be provided with clear information regarding what happened.

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