My Rowenta blow dryer is broken. I took it to the service on 4/18/2023. They informed me that they didn't have the necessary parts and would have to wait. After a follow-up call, I inquired about the status, and they informed me that the part had not yet arrived. Today, on 9/2/2023, I called again, and they said the part had finally arrived but was currently out of stock. Frustrated by the situation, I contacted Rowenta at 4444050 and explained what was happening. Their response shocked me; they suggested that I should consider buying a new product at a discount instead. I refused and insisted on having my dryer repaired, as it was still under warranty. It's been months, and Rowenta has failed to repair my appliance, causing me significant inconvenience. Instead, they've tried to persuade me to purchase a new one. Is Rowenta intentionally producing disposable products to boost new sales? If not, they should promptly repair my product. Due to the prolonged delay, I've suffered financial losses, and I'm beginning to doubt if Rowenta can compensate for this situation.
My Rowenta hairdryer stopped working, so I brought it to the service center on April 18, 2023. At first, they told me that the part I needed was not available and would take a while to get. When I checked again later, I was told that the part still hadn't arrived. Today, when I asked again, they tol...
I bought an Electrolux dryer on January 1, 2023, but it stopped working on August 14, 2023. I submitted a repair request, and then a service representative called me. They listened to my complaint over the phone and said they would order the necessary spare part. Since then, I've been calling techni...
My Rowenta hair straightener broke while it was still under warranty. After dealing with a frustrating two-month process, Rowenta finally sent me a lower-quality straightener without bothering to communicate or consider my needs. When I said no, they tried to convince me to buy a different product, ...
The warranty on my Remington hairdryer has expired, and I contacted the technical service due to a cracked attachment holder. They informed me that they do not provide a spare parts replacement service, but for half the cost, they are willing to take the old device and issue a new one. On August 12,...
On November 23, 2022, I purchased an Electrolux dryer from Media Markt. In March 2024, I sent the machine to service for maintenance. The service performed the maintenance, checked the machine, and returned it, stating there were no issues. However, about 10 days later, on April 9, 2024, the machine...
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