Roidmi app fails to detect my vacuum even after resetting, how can I get it to recognize the device?

Make sure to enable your smartphone's location services and Bluetooth, as these are crucial for discovering devices.

Also, make sure your Wi-Fi network is running on a 2.4GHz frequency, since Roidmi vacuums do not work with 5GHz networks.

For optimal setup, keep the vacuum and your smartphone near the router to guarantee a strong signal. ​

If the problem continues, try doing a factory reset on the vacuum. To reset the device, simply press and hold the reset button, usually found on the device itself, for around 5 seconds until you hear a prompt or notice the indicator lights flashing.

This step will reset the vacuum to its original settings, removing any prior configurations that could be leading to connectivity problems.

If you need more help, please refer to the Roidmi user manual or reach out to their customer support at [email protected] or +86-400-100-8888.

If the issue persists, please feel free to share. You can also file a complaint on Xolvie.