Roidmi Eva Plus won’t connect to WiFi despite multiple attempts, how can I fix?

To resolve Wi-Fi connectivity issues with your Roidmi Eva Plus, start by ensuring the device is within range of your 2.4GHz Wi-Fi network, as it doesn't support 5GHz networks.

Make that the vacuum and your phone are linked to the same Wi-Fi network and that Bluetooth is turned on on your smartphone. Potential interference during setup can be avoided by temporarily turning off mobile data.

Holding down the power button for a few seconds until you hear a prompt will reset the vacuum's Wi-Fi settings. If the issue still exists, try connecting again.

Additionally, make sure you have the most recent version of the Roidmi app installed, since upgrades may fix connectivity problems.

To expedite a resolution, contact Roidmi's customer service staff at [email protected] or give them a call at +86-400-100-8888, their global helpline, if the problem persists.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.