Roidmi Eve Plus keeps shutting off in the middle of cleaning for no reason, how can I fix this issue?

To troubleshoot your Roidmi Eve Plus turning off suddenly during cleaning, begin by inspecting the main brush for obstructions such as hair or fibers, which can impede operation. For best results, the primary brush should be cleaned on a regular basis.

Next, check the battery's health. There have been reports of the vacuum not charging beyond a certain % or shutting off when the battery drops below a particular level. If you experience similar difficulties, rebooting the system may help.

If these procedures do not address the problem, try performing a factory reset. This procedure can resolve chronic issues by restoring default settings.

However, it will remove any custom configurations, so proceed with caution.

Contact Roidmi's customer service at [email protected] or +86-400-100-8888 if you need more help.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.