I purchased the Roidmi Eve Plus robot vacuum, but I haven't been able to connect it to Wi-Fi since day one. There is no video guide or customer support line available to help resolve this issue. The authorized service directs me to a support service, which never answers. I even searched YouTube for tutorials, but there’s nothing there either. The user manual doesn’t provide any useful solutions, and I’m left with a vacuum that I haven't been able to use even once. The device just won't recognize Wi-Fi, and there seems to be no solution in sight. It’s incredibly frustrating to spend money on a product that comes with zero effective customer support or troubleshooting options.
I'm like almost literally fighting my Fakir RS770 robot vacuum. It won't connect to Wi-Fi for a week after operating properly for a year. It stays at 75% and chills, tried numerous times, but they say it needs a 2.4 GHz connection. I got a Telekom 2.4 GHz internet connection for fun even though I've...
I am experiencing serious issues with my Xiaomi Mi Robot Vacuum Mop 2 Pro. The device fails to perform area cleaning and continuously displays the error "Slow network connection, please try again." To troubleshoot, I have: Reset the device, Reconnected it to the Wi-Fi, Placed both my phone and the...
Based on recommendations from friends and family, my brother and I purchased the Roidmi Eve Plus robot vacuum. However, the device has been consistently experiencing various malfunctions. Initially, it would vacuum and mop the house as expected, but now it can't even clean two rooms before the batte...
I purchased the Viomi V2 Pro robot vacuum, and for the past 3 months, I haven’t been able to use it at all. The device automatically shuts itself off every time I try to operate it. I’ve tried resetting it and reconfiguring it from scratch. During setup, it begins mapping as expected—but then it tr...
I purchased three Samsung VR7700 robot vacuums just three months ago, and I’m already dealing with major issues on two of them. One unit won’t connect to Wi-Fi, and the other has a charging issue—it simply doesn’t charge at all. I brought the vacuum with the Wi-Fi issue to the Samsung service cente...
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