I purchased a Roborock S8 robot vacuum and paid $633 for the product. However, when I tried to download the required Roborock app to my Samsung A13 phone, I received a message stating that the app is not compatible with my device, and it will not install.
This issue started as of today, and because of it, I am unable to use the device to its full capacity. I do not have another smartphone or tablet at home that I can use to install the app. Without the app, I cannot access the smart features of the device, which is extremely disappointing given the price of the product.
I am requesting that the Roborock app be updated to be compatible with my Samsung A13 device, or that an alternative solution be provided so I can use the app on my phone. I kindly ask that my issue be reviewed and resolved as soon as possible.
I recently purchased a Roborock Qv35a robot vacuum and wanted to use it with the official Roborock app on my Samsung A13 phone. However, I have been unable to install the Roborock app on my device as of today, and therefore, I cannot use all the features of the product as intended. I am requesting t...
I am using a Roborock QR 798 robot vacuum cleaner, and I am unable to install the Roborock mobile application on my Samsung A13 phone. When I try to download the app from Google Play, I receive a message stating that my device is not compatible, so I cannot complete the installation. Because of this...
I purchased a Roborock Qrevo Edge 5V1 on 9 December, and from the very first day, I have been unable to install the Roborock app on my Samsung A13 phone. My phone is fully updated, not that old, and I am trying to download the app in Croatia via Google Play, but the Roborock app simply will not load...
I purchased the Roborock S8 model from Teknosa. During the installation process, we consistently encountered an error indicating that the device couldn't connect to the network. Despite configuring all the settings related to our Wi-Fi and internet, the device still failed to establish a connection....
I purchased the Roborock S8 MaxV Ultra with high expectations and paid a premium price, but my experience has been a complete disappointment. The device can’t even perform its most basic function of vacuuming properly. After cleaning, there is dust and dirt left all over the house. I’ve tried the pr...
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