I recently purchased a Roborock Qv35a robot vacuum and wanted to use it with the official Roborock app on my Samsung A13 phone. However, I have been unable to install the Roborock app on my device as of today, and therefore, I cannot use all the features of the product as intended. I am requesting that the app be made compatible with my Samsung A13 or that an alternative way be provided so that I can fully use and manage my Roborock Qv35a without problems.
I am using a Roborock QR 798 robot vacuum cleaner, and I am unable to install the Roborock mobile application on my Samsung A13 phone. When I try to download the app from Google Play, I receive a message stating that my device is not compatible, so I cannot complete the installation. Because of this...
I purchased a Roborock Q8 Max Pro robot vacuum cleaner via Trendyol from the seller Trendyol Express on 11 November 2025, with order number 9934912313. The device has not worked properly since the first day. It does not perform mapping correctly and, as soon as I start a cleaning session, it very qu...
Although I set my Roborock Q Revo S model robot vacuum to automatically return to the station and empty the dustbin when it gets full during cleaning, it doesn’t perform this function properly. Even when the battery is fully charged, the device doesn’t empty the bin and continues cleaning with a ful...
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