I recently purchased a Roborock Qv35a robot vacuum and wanted to use it with the official Roborock app on my Samsung A13 phone. However, I have been unable to install the Roborock app on my device as of today, and therefore, I cannot use all the features of the product as intended. I am requesting that the app be made compatible with my Samsung A13 or that an alternative way be provided so that I can fully use and manage my Roborock Qv35a without problems.
I am using a Roborock QR 798 robot vacuum cleaner, and I am unable to install the Roborock mobile application on my Samsung A13 phone. When I try to download the app from Google Play, I receive a message stating that my device is not compatible, so I cannot complete the installation. Because of this...
I’m unable to download the Roborock app for my Q7 Max on my phone—it says the device is incompatible. This issue started after the latest Roborock update. Now, I can’t even download the Roborock app from the Play Store. How am I supposed to use this robot if the app isn’t accessible? Was this proble...
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