I am unable to withdraw my money sent via Ria through Vakıf Katılım mobile banking. When I contacted customer service, they told me to visit a branch. I explained that I am currently abroad, but they still insisted that I call a branch for help.
I called the branch, and they told me they can’t do anything without me being there in person. My money shows as received, yet it’s not available in my account. If you can’t provide a proper service, don’t offer it! I’ve been struggling for nearly a week just to access my own money. Vakıf Katılım, fix this issue immediately! Has anyone else faced this problem? I need a solution now!
I can’t see the money sent to me through Ria! The PIN code keeps giving an error, and I’ve been struggling with this for days. No matter what I try, the system won’t let me access my funds. I even went to the bank, but they couldn’t help either—just another error with no solution. I have no idea if...
A friend sent me money from abroad via Ria Payment on Thursday, yet I still haven’t received it. I’ve been waiting for days, and every time I call Ria customer service, they keep saying there is a "system issue." This is completely unacceptable—how long am I supposed to wait? If there is a technical...
I went to the Ria branch in Zeytinburnu twice today to receive €1,000 from abroad, but both times, they refused to give me the full amount in euros. Instead, they said they could only provide €900 and would give the remaining €100 as ₺3,540—forcing me to accept a terrible exchange rate. When I quest...
I received a Euro transfer through Ria, and the amount appears in my account. However, when I try to transfer it to my bank, I get an error saying, “Monthly limit of €5000 reached.” This makes no sense, as this is my first transaction of the month! I immediately contacted customer service, and they...
I sent money, provided the receipts, and all the necessary information, but the funds never appeared in my account! I've been waiting for hours, and despite my repeated messages, no one is resolving the issue. They just keep demanding more screenshots, and even after I send them, I get no results. ...
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