Renault Austral Brake Failure

220

Dear Sir/Madam, On January 6, 2024, my brand-new Renault Austral, purchased on November 2, 2023, experienced a critical breakdown at a mere 2800 km. Shockingly, the brake failed to engage, and warning indicators for brake, engine, ABS, and more flashed. Fortunately, due to my cautious speed, I was able to manually engage the electronic handbrake to halt the vehicle. Had I been driving faster, I might not be writing this now. When I contacted the dealership, I was instructed to visit the nearest service center. On January 8, 2024, I brought the car to the authorized service center. On January 9, 2024, I received a message stating that the brake air reservoir needed replacement, but they lacked the part. Upon calling, the authorized person mentioned that the part was ordered from France, taking a month to arrive, and assured them they would provide a replacement vehicle in the meantime. Can you guarantee that a similar incident won't recur, ensuring my safety? I highly doubt it! According to consumer rights, any defect within the first 6 months is considered a flaw from the delivery date. I demand a replacement for my vehicle or a refund, urging the swift resolution of this major issue before it escalates further.

Comments

Is there any progress about failure, because almsot samething happened to me, car stopped by gearbox failure risk

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