A money transfer was sent to me from the U.S. via Remitly, and I have the receipt and transfer tracking number as proof. However, my bank in Turkey claims that no such transfer exists. The sender insists they’ve received the money, but Remitly is denying the transaction even though I have their receipt. My Turkish bank also states, "We don’t work with Remitly," which leaves me stuck with no resolution. I need immediate clarification from both Remitly and the bank regarding the whereabouts of the transfer. This issue is causing significant confusion, and I demand that this matter be resolved as soon as possible.
A friend of mine sent me money from the United States through Remitly, choosing to transfer it in ₺ (Turkish Lira). While the Remitly app clearly shows that the transfer was completed and marked as delivered, the funds have not reached my bank account. This situation is both confusing and extremely ...
On June 1, 2025, I sent money from the U.S. to Turkey via IBAN using Remitly. I carefully entered the recipient's name correctly during the transfer. However, Remitly somehow altered or mishandled the name, and now the system shows it as if the name was entered incorrectly—something I absolutely did...
On August 1, 2025, I used Remitly to transfer €2000 from Germany to my Halkbank account in Turkey (IBAN: TR81************************02). However, the money never arrived in my account. When I contacted Remitly customer service, they claimed that the transaction had been canceled and that no funds ...
On June 20, 2025, my son—who lives in the United States—sent me $1,600 USD using Remitly, expecting the amount to arrive in my account promptly in ₺. However, three full days have passed, and there is still no sign of the money in my bank account. Despite this, when my son contacted Remitly custome...
On September 19, 2025, I made a transfer of €1047 (around 50,000 TL) through the Remitly website to Akbank Kozyatağı/Istanbul branch. Remitly marked the transaction as successful and claimed the money had been delivered, but the recipient’s account never received the funds. To resolve the issue, I ...
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