Hello. I'm reaching out to Remington, but no solution is found. I call Remington myself, but they don't call me back. Since I've been struggling with various excuses for three months, not a single answer. They told me that my hair straightener cannot be repaired, and they will send a new one. But for two months, there has been no response or result. I am very disappointed because I used and recommended this brand to my friends. But I will never buy any Remington product again because after purchasing the product, all responsibility falls on the consumer. I am constantly being pushed away with various excuses. It seems that the one who was an "angel" during the sale of the product
The warranty on my Remington hairdryer has expired, and I contacted the technical service due to a cracked attachment holder. They informed me that they do not provide a spare parts replacement service, but for half the cost, they are willing to take the old device and issue a new one. On August 12,...
The Rowenta straightener we bought ended up being defective, so I had to send it in to get it fixed under warranty. I waited for months, but instead of getting my device repaired, they sent me a replacement that had lower specifications. They closed the case and didn't tell me anything about the rep...
I sent my Remington IPL6750 IPL device for warranty service, and I was informed that a replacement was approved since it could not be repaired. Initially, I was offered hair care products far below the value of my device, which I declined. I requested a replacement with another IPL device, but I was...
My Rowenta hair straightener broke while it was still under warranty. After dealing with a frustrating two-month process, Rowenta finally sent me a lower-quality straightener without bothering to communicate or consider my needs. When I said no, they tried to convince me to buy a different product, ...
I bought a Dyson hair straightener, and after a while, it stopped charging. I contacted Dyson support, and they asked me to send the product in for inspection. I followed their instructions and sent it back. Later, they returned both the device and a new charger, claiming the issue was resolved. But...
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