ReelshortW Charged Again After Weekly Subscription Cancellation

78

After seeing an advertisement on Facebook, I installed the ReelshortW application on my iPhone and started watching short series. Within the application I purchased a one‑week subscription for 30,99 PLN. Afterwards I tried to cancel this subscription, but there was no clear option to cancel it and I could not terminate it in any way. Despite this, on 29.09.2026 an amount of 104,71 PLN was taken from my account at ING Bank Śląski S.A. for ReelshortW, without my clear consent for such a further charge. I attach a screenshot from my banking application showing this transaction as proof of the unauthorized charge. In this situation I request a full refund of the 104,71 PLN taken from my account, immediate cancellation of my ReelshortW subscription and blocking of any future charges related to this service from my account.

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