In November 2024, I purchased the Reeder Kiddo2 Smart Kids Watch from Hepsiburada. However, the watch stopped charging and completely shut down within less than a month. I contacted Reeder's authorized service centers and customer support, but I was constantly dismissed with the excuse of "no stock." They offered no alternative solutions, nor did they give a timeframe for when the issue would be resolved. It was clear that customer satisfaction was not a priority for them. As of now, they continue to use the same excuse to leave users stranded and unresolved. This experience made me realize that I should never consider buying any product from the Reeder brand again. I wanted to share this experience as advice for others who might be considering purchasing their products.
I purchased a smart kids’ watch from Reeder with my order number 1482. Since 09.11.2025, the product has been lost in shipping, and it has neither been delivered to me nor has my refund been issued. No invoice for the product was provided to me either. I sent multiple emails and tried to get support...
On May 9, 2022, I purchased a Reeder smartphone from the Hepsiburada website. Over the past two years, I had to send the phone in for repairs 4-5 times due to recurring issues. Each time, they claimed it was fixed and returned it to me. Close to the end of the warranty period, I took the phone to th...
I purchased a TCL MT40 children's watch from Hepsiburada on November 11, 2021, at 19:44. Just two days after the last updates, the watch stopped turning on and refused to charge. Previously, when calling the watch, it would ring once and then immediately switch off to busy, among a few other issues....
I purchased two Reeder S19 Max 4GB RAM 128GB phones. One of them started draining its battery quickly and eventually stopped charging altogether. Since the phone could not charge, it turned off completely. When I plug it in while turned off, the screen displays a "not charging" symbol. I took my dev...
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