Xolvie Resolution Specialist14 Ekim 2024 06:35
Try reaching out to their customer service at +44 (0) 28 9445 1001. Keep at it and make it very clear why you're unhappy with the response and the broken kit.
Just in case they need it, give them the tracking number of the damaged kit. Think about taking it to a higher level at Randox Health if you still don't hear back from customer service or if they can't fix the problem.
If everything else fails, you might look at legal options or submit your complaint free of charge on Xolvie.
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