I'm filing a complaint over the S2-D error in the Profilo S900 cash register. The machine, which had been used for two and a half years, acquired the problem when I caught it in mid-air after nearly falling. Despite no symptoms of damage, the Pendik R2 service told me of a service price of ₺350 + VAT due to the warranty having expired. They further advised that after opening the machine, there could be additional expenses for part replacement. This is in stark contrast to my experience with another brand's machine, which, despite being dropped and the battery exhausted, did not incur such costs. Profilo's cash register sensitivity appears to be a money trap. Charging ₺350 + VAT for a fix that can be done with a single button press is unfair. I will not purchase Profilo cash registers again and will not suggest them to others who are considering doing so.
I sent my broken POS cash register with the serial number JHWE20038879 to Worldline Ingenico so they could fix it. It was thought that the repair would cost around 6,000 to 7,000 TL. As I was thinking about my choices, I saw that your helpline (0850 250 4030) was advertising a deal that gave me a 2,...
I have been using the Beko 300T cash register POS for all my branches for 8 years. When my cash register had a malfunction, I took it for repairs. After a few hours, I received feedback. Initially, a software fee of 1240 ₺ was requested. Then, an hour later, they called again, demanding 8000 ₺, clai...
I own an Ingenico cash register POS system. In 2022, my device malfunctioned, and the service center diagnosed it as a motherboard issue. I had it repaired by an authorized service provider, but when the device returned, it consistently displayed a connection error. Each time I contacted the service...
I purchased my Roborock 9 robot vacuum cleaner about 3–4 months ago, and it is still under warranty. I sent it to the service center because a small part broke while it was climbing onto a carpet. The rest of the device was perfectly fine—only that part was damaged. However, the service center claim...
We purchased a Roborock Dyad, and it has been malfunctioning since day one. I sent it to the service center, and they returned it, stating "filter not cleaned" without even properly inspecting it. The device didn’t even work for 3 seconds straight out of the box, and the filter was brand new, never ...
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