Presentation AI Charges Customer $67 for Unused Subscription Due to Site Glitch

I accidentally purchased an annual subscription on the Presentation AI website, and due to a technical issue on the site at the time, I was completely unable to access the cancellation option. Even though I never used the subscription, an automatic payment of $67 was collected from my Yapi Kredi bank card on June 2, 2026, appearing on my statement with the description "epos presentatıon ai pte. Ltd." The receipt contains transaction reference number 2340-7774 and invoice number UW9G2MGG-0003.

From the moment I noticed the situation, even after the site was fixed, I contacted the support team repeatedly via email. Each time, I was put off with promises that they would "take care of it," but even though months have passed, my subscription has not been canceled, nor have I received any refund. I demand an end to this hardship caused by an unfairly charged, unused annual subscription, an immediate refund of the $67 back to my card, and the full cancellation of my subscription.