On October 3, 2025, at 8:54 AM, I subscribed to a Postegro package from Denizli, believing it was cancelable at any time. But soon after, ₺424 was automatically charged from my Ziraat Bank card every week. When I tried to cancel the membership through both the app and the website, none of the cancellation options worked.
I also contacted Postegro’s customer service, but they didn’t offer any help or explanation. Since the initial purchase, three separate payments have been withdrawn, and the charges keep repeating weekly. Even after contacting my bank, the issue remains unresolved.
I’m requesting that my Postegro subscription be canceled immediately and that all payments withdrawn from my account be refunded in full. I also urge authorities to take action against the app to protect users from this kind of ongoing financial loss. No one should be charged repeatedly for a service they can’t use — or cancel.
On October 2, 2025, an amount of ₺423.18 was withdrawn from my Postegro account without my knowledge or consent. I had previously used the “Standard Package” subscription, but I have not logged into Postegro or used the service for about a month. Despite this, the payment was automatically charged t...
On October 17, 2025, at 4:44 PM, I downloaded the Postegro hidden profile viewing app to my iOS device and paid ₺250 for a weekly subscription using my credit card. The payment was successfully processed and appears on my card statement, but after logging into the app, it doesn’t function at all. I...
On September 27, 2025, ₺390 was withdrawn from my bank card without my consent through an app called Postegro. I did not download the app from the App Store but had accessed it through its website. I never knowingly created any membership or subscription; the only action I took was entering a one-ti...
On October 9, 2025, a ₺437 charge was made from my account without my permission or authorization through the Postegro website. I had previously made a manual payment by choice, but this time I received a notification showing a withdrawal even though I did not initiate any transaction. The transacti...
On October 15, 2025, I purchased a $10 monthly subscription through the Postegro iOS app using my credit card in Istanbul. The payment was processed successfully, but I never received the service — the app didn’t activate any of the features I paid for. I tried to find a way to reach Postegro’s sup...
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