On September 27, 2025, ₺390 was withdrawn from my bank card without my consent through an app called Postegro. I did not download the app from the App Store but had accessed it through its website. I never knowingly created any membership or subscription; the only action I took was entering a one-time confirmation code that was sent during the process. After that, I did not receive any membership confirmation, subscription notice, or payment notification.
When I checked my App Store subscriptions, there was no record of this transaction. I also tried reaching Postegro’s support line, but I could not find any contact number or working help desk. On top of that, I discovered that this payment might be repeated on a weekly or monthly basis. I can clearly see the transaction details and receipt in my banking app, and I have already contacted my bank to dispute the charge.
I demand that this unauthorized transaction be canceled, that any subscription tied to it be terminated, and that my ₺390 payment be refunded immediately.
On October 2, 2025, an amount of ₺423.18 was withdrawn from my Postegro account without my knowledge or consent. I had previously used the “Standard Package” subscription, but I have not logged into Postegro or used the service for about a month. Despite this, the payment was automatically charged t...
On October 9, 2025, a ₺437 charge was made from my account without my permission or authorization through the Postegro website. I had previously made a manual payment by choice, but this time I received a notification showing a withdrawal even though I did not initiate any transaction. The transacti...
On October 3, 2025, at 8:54 AM, I subscribed to a Postegro package from Denizli, believing it was cancelable at any time. But soon after, ₺424 was automatically charged from my Ziraat Bank card every week. When I tried to cancel the membership through both the app and the website, none of the cancel...
On October 17, 2025, at 4:44 PM, I downloaded the Postegro hidden profile viewing app to my iOS device and paid ₺250 for a weekly subscription using my credit card. The payment was successfully processed and appears on my card statement, but after logging into the app, it doesn’t function at all. I...
I downloaded the Postegro app and intended to subscribe for just one week. However, before I even confirmed anything, the app automatically withdrew money from my account without my permission. I immediately canceled the membership, expecting the charge to be reversed, but the money was never refund...
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