1
Gülsüm is completely dissatisfied with the result

Popeyes Missing Item and False Promises

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Gülsüm
March 17, 2023 7:01 pm
29

The last time I ordered from Popeyes, I made the mistake of using their app. My order arrived with one item missing - the drink! So, naturally, I called up customer service to complain and rectify the situation. But unfortunately, this was a wild goose chase! No matter how many times I called them to sort out the problem with my missing order, they just kept giving me the same response: "Your order is on its way". But of course, it wasn't - or else I wouldn't be writing this complaint in the first place! This kind of false promises and excuses is unacceptable for such a large corporation. It's a shame that companies like Popeyes fool their customers by stalling and not providing what was promised. And even worse, no amount of pestering on my part has resulted in my money being refunded yet.

March 21, 2023 11:05 am (3 days after complaint)

Dear Sir/Madam, Regarding the complaint with the number .........., our customer has been contacted and the necessary information has been provided. We submit this for your information. Best regards, Popeyes Customer Service

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