I was really looking forward to eating my Popeyes meal, but when I realized that the Getir Yemek app had messed up my order, my excitement quickly turned to frustration. I asked for a 1-liter soda, but they sent me a tiny 330ml can instead. I was disappointed. It wasn't even close to what I paid for or what I thought I would get. I called Getir's customer service right away because I was determined to solve the problem. I told them everything that was going on, hoping that they would realize their mistake and come up with a good solution. But their answer made me feel very sad. The customer service rep didn't seem to care, and they told me there was nothing they could do. This made me feel like I had been tricked and lied to. It's very annoying when your order doesn't go as planned, especially when you're looking forward to a good meal.
Hello everyone, I am writing about my Popeyes order (Usküdar, Unalan Mah.) that I placed via Getir. My order came incomplete; the 1L Cola Zero product did not arrive. Naturally, I immediately connected to the Getir Live Support system. Unfortunately, the personnel working in Live Support could not r...
On the evening of July 14, 2023, I used the Getir Food platform to order 278 TL worth of food from Popeyes. But my order was incomplete and wrong when it came. To make things even worse, I was charged extra for substitutions that didn't meet my needs. Specifically, I had requested a bucket of large-...
Getir, a Turkish delivery platform, fails to return my payment even though my order has been delivered completely wrong. On March 29 I ordered food from Popeyes. My food order was mixed up and someone else's order has been delivered. Even though I contacted Live Support of Getir, they could not cont...
I used the GetirYemek app to order 216 TL worth of food from Burger King at 00:56, but it never came by 03:14. Even though I called customer service several times and was told that the food was on its way, it never came. Finally, I called them again to tell them about the problem. At first, they sai...
I ordered food from the Getir app, but my order arrived incomplete. The delivery guy told me my drink had burst and to file a complaint, which I did. Plus, my meal came with tomatoes, which I can't eat. I immediately requested a refund, but a whole day has passed, and I still haven't heard back from...
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