My Poco X4 Pro Developed Camera, Overheating, and Charging Issues in 2 Months

June 26 12:44 AM2

When I first bought my Poco X4 Pro 5G phone, there were no issues at all, but problems started appearing shortly after. First, I noticed severe pixel distortion and extremely poor image quality in shots taken with the camera's zoom feature. Then I started experiencing a lot of freezing, lag, and serious overheating issues while gaming.
I've only used the phone for about 2 months in total, and within this short time, the performance issues have gotten considerably worse. Right now, there's also a serious charging problem — the battery isn't charging properly, and the charge level isn't rising correctly. All these symptoms make me think the device has a chronic defect. Even though the warranty period has ended, I don't believe experiencing this many severe problems in such a short time is acceptable.
I haven't yet contacted authorized service or customer support, but along with this complaint, I want my situation to be reviewed and my problem resolved. I am requesting that my Poco X4 Pro 5G device be replaced with a new one, and that I be given a brand-new Poco F8 Ultra device instead. I kindly ask that my request be evaluated and that I receive a response as soon as possible.

Comments

Similar Complaints

My Poco X6 Pro Overheats So Badly I Can Barely Hold It

June 18 6:43 PM3

I bought my Xiaomi Poco X6 Pro phone specifically for gaming, but I've been experiencing a serious overheating problem s...

Poco X5 Pro Battery Draining Fast After Update

November 3, 2025 12:20 AM229

After installing the latest system update on my Poco X5 Pro on October 5, 2025, my phone began experiencing serious batt...

My Poco X6 Pro 5G Does Not Charge After Battery Dies - I Want Replacement

September 20, 2025 3:57 AM172

I have been experiencing a serious problem with my Poco X6 Pro 5G phone, which I purchased on November 15, 2024. Since t...

I Face Poco X7 Pro Performance Problems Despite Warranty And Updates

September 29, 2025 6:15 AM508

Since March 2025, I’ve been experiencing multiple problems with my Poco X7 Pro smartphone, including overheating, freezi...