PlantIn Charged Me Despite Account Deletion Within Free Trial Period

December 4, 2024 3:52 PM28

I downloaded the PlantIn app from the Google Play Store and followed every instruction stated in the terms and conditions. The app offered a 3-day free trial, and I understood that I had to delete my account within the final 24 hours to avoid any subscription charges. I created my account on December 4, 2024, at around 15:15 and deleted it the same day at 15:25 using the "Delete Account" option found in the app settings.

I never approved or created any subscription, and I verified through Google Play that I have no active subscriptions. Despite this, I am concerned about any possible charge or data usage. I did everything necessary to cancel the service within the proper timeframe. I also want to make it clear that I do not give consent for any of my personal data to be stored, processed, or shared. I do not wish to use PlantIn and expect my data to be deleted immediately and no charges to be issued. Please take the necessary action and confirm that my account and data are completely removed from your system.

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