Three days ago, my brother’s PK XD account (username: a**) was stolen. The account was played on the iOS platform and was originally linked to our old email address (a**@gmail.com**), which has since been closed by Google. After the theft, every login attempt results in the error message: “incorrect email and/or password.” The hacker also changed the username, completely blocking our access.
When the account was stolen, it was Level 19 and contained pets but no major in-game purchases or exclusive paid items. The account theft occurred in Konya. Since then, we have been unable to find an effective way to contact PK XD support, and we have not received any guidance or follow-up from them.
Our expectation is that all progress from the stolen account—including Level 19 status, pets, and other earned content—be fully transferred to a new account. We ask PK XD to contact us at c**@gmail.com** to confirm which account will receive the restored progress. We request that this issue be resolved promptly to restore what was lost.
About a week ago, my PK XD account was hacked, and the password was changed without my knowledge. I had been logging in regularly from both my iOS tablet and Android phone. Suddenly, I started receiving a message saying, “Email or password is incorrect” whenever I tried to log in. I attempted to res...
About 1–1.5 weeks ago, my PKXD account was hacked. At first, someone gained unauthorized access, changed both my email and password, and locked me out. The person later admitted what they did and gave me back my login credentials. However, the very next day, my email and password were changed again ...
On Saturday, September 6, 2025, at around 02:30 AM, I logged into PKXD from my iPad 10. My in-game email address is c*@gmail.com.** When I accessed my account, I discovered that all of my Pets and in-game progress had disappeared. My account was left with 0 legendary pets, 3 rare pets, 4 uncommon p...
Someone has gained unauthorized access to my PK XD account, and I can no longer change my password to secure it. As a result, I’ve lost everything I’ve worked so hard for—my most valuable pets like Boto and Pamps, as well as all my rare teddy bears and other exclusive items, are now gone. This has l...
On August 12, 2025, my PK XD account with the username x** was hacked without my permission. The hacker changed both my password and email address, locking me out completely. My account username now appears as e*. This was the first time I have ever experienced such an incident in PK XD. My account...
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