I purchased both the 20-pack and 10-pack pet sets in PK XD after the latest update. The money was immediately withdrawn from my account, but I never received any of the pets. At first, I got a message saying, “You already own this set,” which made no sense since I clearly didn’t. After that, even that message stopped appearing, and now there’s nothing—no pets, no explanation, no help. I’ve emailed support multiple times, but no one replies. There’s no one to talk to, and it feels like they just took my money and vanished. PK XD needs to fix this immediately—either deliver the pet sets I paid for or refund my money.
On April 30, 2025, I purchased a pet in PK XD for ₺85.99, but the pet never showed up in my account. The payment was successfully withdrawn from my bank, so the transaction went through—but I received nothing in return. There was no confirmation, no pet, no explanation—just my money gone. What make...
I made two in-game purchases in PK XD after the latest update because my daughters were excited about the new content. The payments went through, and I got a message saying the purchases were successful. But right after that, an error popped up—and nothing was delivered. No items, no gems, nothing. ...
Just a few minutes ago, my two friends and I each paid diamonds in PK XD to purchase a Pet Pack bundle together. In total, we spent 55 diamonds for this group purchase. The in-game transaction showed up as successful, and we all received confirmation messages that the payment had gone through. Howe...
I recently bought pets in PK XD, and the charge was successfully reflected on my bill. However, the pets I purchased never appeared in the game. Additionally, I can’t log into my account because the game refuses to accept my email address, even though I’m entering it correctly. I’ve tried multiple t...
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