I recently bought pets in PK XD, and the charge was successfully reflected on my bill. However, the pets I purchased never appeared in the game. Additionally, I can’t log into my account because the game refuses to accept my email address, even though I’m entering it correctly. I’ve tried multiple times, but nothing works, and now I can’t access my account at all. This issue is extremely frustrating, and I need immediate support to resolve it. If this matter isn’t addressed promptly, I will file a formal complaint. I expect PK XD to restore my account and deliver the items I paid for without further delay. This lack of resolution is unacceptable.
On April 30, 2025, I purchased a pet in PK XD for ₺85.99, but the pet never showed up in my account. The payment was successfully withdrawn from my bank, so the transaction went through—but I received nothing in return. There was no confirmation, no pet, no explanation—just my money gone. What make...
I purchased a ₺3.99 package in PKXD, but despite the payment being processed, I never received the package. This is unacceptable, as I paid for the product and expected it to be delivered instantly. I am extremely frustrated with this issue and request immediate action to either provide the package ...
Hello, I recently purchased the 3X Fox Kitty and Hello Kitty armor in PK XD, but the items have not been delivered to my account. As a longtime player, this experience has been extremely disappointing. I’ve already contacted the PK XD support team, but I have not received any response or update reg...
I purchased the Star Ticket in PK XD, but I encountered a payment error during the process. When I logged back in, the system showed that the payment went through, yet the Star Ticket isn’t showing up in my account. This is unacceptable for a game I’ve supported financially. If this issue isn’t reso...
Today, I purchased 75 and 20 diamonds in PKXD to get 50 and 10 Loyalty Pets, but I didn’t receive either. I tried restarting the game, but the pets still weren’t delivered. This issue is incredibly frustrating, and I am very dissatisfied with this experience. I am filing this complaint to ensure PK...
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