I bought a Philips XC8057-01 cordless vacuum from Ankara Ankamall on February 11, 2024. During my initial use, there was an issue with water leaking into the motor compartment when using the wet suction function. As a result, the floors ended up being excessively wet when using the mop feature. After trying to return the product, I was initially directed to the store by the customer representative. However, the store then redirected me to the technical service. The technical service suggested that I go back to the store and exchange the product for a different model, either lower or higher, based on my own judgment. Nevertheless, the store showcased a contrasting demeanor. I'm frustrated with the lack of progress in resolving this issue and disappointed with the system. I kindly ask for help in resolving my issue and would greatly appreciate support throughout this process. The price I paid for the product is quite significant, which makes these situations quite distressing for me.
I am completely dissatisfied with the Philips Aqua 9000 electric vacuum cleaner I purchased on May 27, 2023, in Izmir. My laminate floors remained wet after using it for mopping, causing them to warp. Even running it with very little water for 2 minutes and then switching to continuous suction mode ...
I purchased the Philips 8057/01 model cordless vacuum cleaner from Aydoğanlar store, the Philips dealer in Ankamall Shopping Mall because they claimed it had a water absorption feature. However, when I tested it with the mop attachment at home, I noticed water entering the motor compartment. When I ...
On March 14, 2022, I purchased a Philips SpeedPro Max 8000 XC8049/01 cordless stick vacuum from Trendyol. The vacuum used to work great, almost lifting the carpet off the floor, but now it can't even pick up a kernel of popcorn. Even when it does pick something up, it gets stuck in the dustbin's ent...
My vacuum cleaner is a Philips XC8049/01 cordless model. I have registered the invoice on the official website. The website stated that the system-generated invoice would simplify the service experience. The service did not accept the system-generated invoice and requested the printed invoice instea...
Philips cordless vacuum that I purchased on March 19th stopped charging and displayed an error message. I took it to the service center at Forum Media Market in Izmir Bornova, where they sent it to the repair center for 21 days. When it was returned to me on April 15th, the charging adapter was miss...
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