I am at a loss as to how my Philips kitchen robot has been stuck in the service center for a whopping 5 months just waiting for a simple brain repair. It's truly baffling how they can't seem to handle such a straightforward fix in all this time. I had read online that Philips has stock issues, but this is beyond unacceptable. I can't believe Philips would do this to its customers, it's absolutely outrageous. What's more, this part that I've been waiting for 5 months used to cost 600 liras! I urgently request that my grievance be addressed and resolved. Until this issue is resolved, I will continue to share my complaint on social media platforms. Thank you.
On 06/04/2023, I purchased a Philips SpeedPro cordless upright vacuum from 'Tema Marketler Zinciri', but the rotating mechanism inside the bottom head has broken twice despite me paying for repairs each time. The service center claims that dust, hair, and similar debris accumulate around the mechani...
Dear Sir/Madam, I will explain the grievance I experienced with my product below. My Philips boiler iron has malfunctioned. I took it to İzmir Karşıyaka Sezel Technical Service. It was said that the main display card will be changed, I paid the price, it was said that it has 6 months warranty. In a ...
I purchased the Philips Airfryer XXL 9650/90 with an invoice dated 12/05/2020. At first, I was satisfied with the product and even recommended it to at least five friends. However, after using it for three to four months, the machine started blowing cold air and only displayed lines on the screen. N...
Philips cordless vacuum that I purchased on March 19th stopped charging and displayed an error message. I took it to the service center at Forum Media Market in Izmir Bornova, where they sent it to the repair center for 21 days. When it was returned to me on April 15th, the charging adapter was miss...
I had always thought of Philips as a reliable company, which is why I bought a robot vacuum from them. My experience, however, has been far from satisfactory. The vacuum broke down after only two months of use. I took it to their service center, only to have it returned saying it was fine, with no a...
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