Marlboro Touch Blue Complaint about Wood Pieces in Cigarette Packs
I purchased Marlboro Touch Blue in packs of 10, and several of them contain wood pieces, as shown in the images. How Marlboro managed to incorporate wood into these cigarettes is beyond me. We paid ₺57 for these cigarettes, and while I applaud the technology, the price should reflect it better. Marlboro should consider raising the price to match the innovative technology. This issue not only affects the quality but also raises concerns about health and safety. I urge Marlboro to address this matter promptly and ensure that customers receive the quality they expect.
Hello Mr. Murat, Thank you for sharing your feedback with us. Our Consumer Advisory Line will contact you within 48 hours to review the product and, if you wish, initiate the product review process. Best regards, PHILSA Consumer Advisory Line
The serial numbers of the products are present in the image.
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