On June 18, 2025, I had an accident with my Peugeot 3008 while traveling at 20 km/h in stop-and-go traffic since the emergency braking system failed to activate. I towed my vehicle to the authorized Aktif İriyıl service center in Istanbul. While the relevant sensors and parts were promised to be shipped from France, my vehicle has been held at the service center for 105 days, and the parts have not been available. Despite contacting Peugeot customer service numerous times, I have been repeatedly stalled, and a definitive date has still not been provided. It is unacceptable that I have been subjected to this long-term inconvenience, despite my brand-new, dealer-purchased car having only 349 km on the console and being under warranty. I have been left without a vehicle for over a season, and this process, which requires me to commute 80 km to and from work every day, is contrary to the normal flow of life. I demand a replacement brand new for my vehicle. I expect my inconvenience to be resolved as soon as possible.
I delivered my Peugeot 3008 to the Ankara Şaşmaz ABC Peugeot Authorized Service on 05/05/2025, and it has been kept there for 96 days. The service representatives state that they are waiting for parts from France, which is why the repair has not been completed. Despite repeatedly contacting both the...
I am the owner of a 2020 Peugeot 2008 with only 29,000 km on the odometer. While driving on the highway, the engine pressure warning light suddenly came on and I nearly had an accident. I took my vehicle to an authorized service center and was informed that the timing belt had broken. It has been ne...
I purchased a 2022 model Peugeot 308 as a brand new car, and unfortunately, it was involved in an accident caused by a careless driver just one day after I bought it, with only 30 km on it. The driver's door was damaged, and I left my car at your authorized service center, Kartal Öztek Oto, on 07-10...
I purchased my Peugeot E-5008 in May 2025. On August 4, 2025, I had a minor accident and took my vehicle to EkmAs Egem Peugeot Authorized Service for repair. The service informed me that the engine control unit was faulty and that a parts request had been opened through Peugeot Customer Service. How...
My 2024 Peugeot 3008 GT 1.2 Hybrid 136 e-DSC6, which has only 11,000 km on it, experienced an engine failure on 18.10.2024 while driving on a straight road. The vehicle was towed to Turkey's Kayseri İnciroğlu authorized service center. Throughout the process, I had to actively chase updates about my...
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