Pepperstone Blocked My Withdrawals After My Deposit Card Expired

For around six years, I have been using Pepperstone.com without any serious problems; yet, what I have lately has totally changed my opinion of their platform. The bank card I first used for a deposit expired and lost a few weeks ago. I have been trying to change my withdrawal strategy since then so I may access my winnings, but it has been a nightmare. You name it—all the necessary paperwork—proof of the canceled account, fresh card data, identification verification. Still, for more than two weeks support has been dragging their feet. Every time I follow up, I get the same general reply—my request is "being reviewed." After years of allegiance, I actually expected better treatment. This is simply intolerable.